Privacy policy
This Privacy Policy describes how LM Design Store (hereinafter referred to as the "Site", "we", or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase at lmdesignstore.com (hereinafter, the "Site"), or otherwise communicate with us in relation to the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other actions required by applicable law.
Collection and Use of Your Personal Information
To provide the Services, we have collected and continue to collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable service terms, and protect or defend the Services, our rights, our users, and others.
Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies or describes you individually, or information that can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information You Provide Directly
Information you provide directly through our Services may include:
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Contact details: such as your name, address, phone number, and email.
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Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information: including your username, password, security questions, and other information used for account security.
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Customer service information: including any information you choose to include in communications with us, such as when submitting a message through the Services.
Some features of the Services may require you to provide certain personal information. You may choose not to provide this information; however, this may affect your ability to use or access these features.
Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include information about how you access and use our Site and your account, including device information, browser data, network connection data, IP address, and other details about your interaction with the Services. We may use cookies, pixels, and similar technologies ("Cookies") to collect this data.
Information from Third Parties
We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
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Companies supporting our Site and Services, such as Shopify.
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Payment processors who collect payment information (e.g., bank account, credit/debit card, billing address) to process your payments, fulfill your orders, and provide the products or services you've requested.
When you visit our Site, open or click on emails from us, or interact with our Services or ads, we or our partners may collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
Use of Your Personal Information
Providing Services and Products
We use your personal information to provide the Services and fulfill our contract with you, including processing payments, preparing orders, sending account and purchase-related notifications, managing your account, arranging shipping, and facilitating returns or exchanges. We may also enhance your shopping experience by linking your account with other Shopify services you choose to use. In this case, Shopify will process your information as outlined in its own Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for promotional and marketing purposes, such as sending promotional emails, text messages, and mail, and displaying ads for products or services. This may include tailoring our Services and advertising based on your information. If you reside in the EEA, the legal basis for this data processing is our legitimate interest in selling our products, pursuant to Article 6(1)(f) of the GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraud, illegal activity, or security threats. If you use the Services and create an account, you are responsible for keeping your credentials secure. We strongly recommend not sharing your username, password, or other login information. If you believe your account has been compromised, contact us immediately. For EEA residents, this processing is based on our legitimate interest in securing our Site per Article 6(1)(f) of the GDPR.
Communications and Service Improvement
We use your personal information to provide customer support and improve our Services. This is based on our legitimate interest in responding to you, providing effective services, and maintaining our business relationship under Article 6(1)(f) of the GDPR.
Cookies
Like many websites, our Site uses cookies. For details about the specific Cookies we use in connection with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and enhance our Site and Services, remember your actions and preferences, generate reports, and analyze user interaction. We may also allow third parties and service providers to use Cookies on our Site for better service personalization, product offerings, and advertising.
Most browsers accept Cookies by default, but you can configure your browser to delete or reject them. Note that disabling Cookies may negatively affect your user experience and certain Site features. Blocking Cookies may also not fully prevent data sharing with third parties like advertising partners.
Our Site recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If your browser sends a GPC signal, we will treat it as a valid opt-out request for sharing/targeted advertising for that browser/device and apply it to any associated Shopify account. Learn more at https://globalprivacycontrol.org. Other than GPC, we do not recognize Do Not Track (DNT) signals from browsers or devices.
Disclosure of Your Personal Information
We may disclose your personal information to third parties for contractual, legitimate, or legal reasons, including:
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With service providers or vendors (e.g., IT management, payment processing, analytics, customer support, cloud storage, order fulfillment).
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With business and marketing partners to serve ads and provide services. These partners will use your information according to their privacy policies.
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When you instruct or consent, such as for shipping products or using social media widgets or login integrations.
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With affiliates or within our business group to manage our business effectively.
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In business transactions, such as mergers or bankruptcies, to comply with legal obligations, enforce terms, or protect rights and safety.
In the past 12 months, we have disclosed the following categories of personal and sensitive information for the purposes described above:
| Category | Recipients |
|---|---|
| Identifiers (e.g., name, contact info, account/order info) | Service providers, business/marketing partners, affiliates |
| Customer Records (California definition) | Same as above |
| Commercial Information (e.g., order history, customer service data) | Same as above |
| Internet/Network Activity (e.g., usage data) | Same as above |
| Geolocation Data (e.g., from IP) | Same as above |
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics.
With your consent, we share personal information for advertising and marketing. In the last 12 months, we have “sold” or “shared” (as defined by applicable law) personal information as follows:
| Personal Information | Recipients |
|---|---|
| Identifiers (name, email, phone) | Business/marketing partners |
| Commercial information (purchase records) | Business/marketing partners |
| Usage data | Business/marketing partners |
Third-Party Websites and Links
Our Site may include links to websites or platforms operated by third parties. If you follow those links, review their privacy and security policies. We are not responsible for third-party content or practices, including how they collect and use data. Information shared publicly or on social media may be visible to others and subject to their policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child provided personal information, please contact us to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of “selling” or “sharing” personal information of individuals under 16 years old, as defined by applicable laws.
Your Rights
Depending on your location, you may have some or all of the following rights:
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Right to access/know your personal data and how we use/share it.
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Right to deletion of your personal data.
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Right to correct inaccurate data.
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Right to opt out of the "sale," "sharing," or targeted advertising.
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Right to restrict processing.
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Right to withdraw consent.
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Right to appeal a denial
Managing Communication Preferences
We may send you promotional emails, and you can unsubscribe at any time using the unsubscribe option included in the emails we send. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.You may exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.
Please note that exercising any of these rights will not result in any form of discrimination by us. We may need to collect information from you to verify your identity—such as your email address or account details—before we can substantively respond to your request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will require proof that you have authorized the agent to act on your behalf. We may also require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us at info@lmdesignstore, via the chat assistant on the Site, or by filing a complaint with your local data protection authority.