FAQs

Frequently Asked Questions

1. What products does LM Design offer?

At LM Design, we offer a wide variety of high-quality designs, perfect for personalizing and enhancing your home, office, or any space. Our products include artistic prints and exclusive posters, mainly focused on sports cars.

 

2. How long does it take the poster to be delivered?

All orders include FREE SHIPPING WORLDWIDE.

  • Spain: 1–3 business days

  • Europe: 4–7 business days

  • Worldwide: 5–12 business days

Please allow 1 business day for order processing before shipment.

 

3. In which size do we send the designs?

We offer our posters in multiple sizes: 21x30 cm, 30x40 cm, 40x50 cm, and 50x70 cm. You can choose between unframed, black frame, or white frame options depending on your preference. 

 

4. Can I customize my design?

Yes, we offer the possibility to customize your design. To do this, we will ask you to provide detailed information such as the make and model of the vehicle you want, the type of design you prefer, and a YouTube link for the descriptive design to generate the associated QR code. If you don’t have a specific link, we can select the video for you.

You will also have the option to upload a photo of the car model you want to customize, as well as specify additional details such as color, wheel type, or any specific modifications you would like to include. You can do so sending us an email at info@lmdesignstore.com

Please note that due to the complexity and precision required for certain preferences, some adjustments may not be fully feasible when searching for an accurate image of the car. However, we will do our best to adapt the design to your specifications.

 

5. What is your return and refund policy?

Our return policy is 14 days from the date of delivery.

  • If your poster arrives damaged or defective, return shipping costs will be covered by LM Design Store.

  • If you request a return for reasons not related to a fault on our side, return shipping costs are the customer’s responsibility.

 

6. How can I know if my payment has been received?

After completing your purchase, you will receive an order confirmation email with the transaction details. If you don’t receive it, please check your spam folder or contact our customer support team.

 

7. How can I contact customer service?

If you have any questions or need additional assistance, you can contact us at info@lmdesignstore.com or clicking on the assitentant chat positionated in the lower part of the website. Our customer service team will respond as soon as possible.

 

8. Do prices include taxes?

The prices displayed on our website include applicable taxes.