FAQs

Frequently Asked Questions

1. What products does LM Design offer?

At LM Design, we offer a wide variety of high-quality designs , ideal for personalizing and beautifying your home, office, or any space. Our products include art prints and exclusive paintings, primarily. about sports cars.

2. Can I customize my design?

Yes, we offer the option to customize your design. To do so, we'll ask you to provide detailed information, such as the make and model of your desired vehicle, your preferred design type , and a YouTube link to generate the associated QR code. If you don't have a specific link, we can also select the video for you.

Additionally, you'll have the option to upload a photo of the car model you want to customize, as well as indicate additional details such as color , type of wheels , or other specific modifications you'd like to incorporate.

It's important to note that, due to the complexity and precision required for some preferences, certain adjustments may not be entirely feasible. However, we will do our best to adapt the design to your specifications.

3. Do you offer international shipping?

Yes, we ship internationally to anywhere in the world.

4. How long does it take to ship my order?

Our shipping times vary by location:

  • Shipping to Spain : 2 to 4 business days.
  • Shipping to Europe : 4 to 7 business days.
  • International Shipping : 7 to 12 business days.

Please note that delivery times are estimated and may vary depending on the destination and courier service conditions. We make sure your order arrives as quickly as possible!

5. How can I make a return?

If the product is not what you ordered or is damaged, you can return it within 14 days of receiving it, provided it is in its original, untampered, and unopened condition. To initiate a return, please email us at info@lmdesignstore.com .

6. Do you offer frames for the designs?

No, we don't currently offer frames for physical prints. This allows you to choose the color and frame type that best suits your space and style.

7. How can I know if my payment has been received?

After completing your purchase, you will receive an order confirmation email with the transaction details. If you don't receive it, please check your spam folder or contact our customer service team.

8. How can I contact customer service?

If you have any questions or need additional assistance, please contact us at info@lmdesignstore.com . Our customer service team will respond as soon as possible, usually within 24 hours .

9. Do the prices include taxes and shipping?

Prices on our website include applicable taxes, but shipping costs are calculated at checkout, depending on your location.